Privacy Policy
Last updated: 06/007/2025
Who we are
This website is operated by Steve’s Garden Services. Our website address is: https://stevesgardenservices.com.
We are based in Swardeston, Norwich and provide gardening services to surrounding areas.
If you have any questions about this policy, please contact us:
- Email: info@stevesgardenservices.com
- Phone: 07976 726290
What personal data we collect and why
Contact forms
When you contact us through our website forms, we collect your name, email address, phone number, and any message you include. We use this information only to respond to your enquiry and provide our services. We do not use it for marketing unless you give us explicit permission.
Cookies
Our website uses cookies to enhance your experience. Cookies may:
- Remember your preferences or form inputs
- Help us understand how visitors use the site via analytics tools
- Assist with security and spam protection
You can manage or delete cookies through your browser settings.
Analytics
We may use services such as Google Analytics or SEO tools to track anonymous visitor data, including your IP address, device type, and pages visited. This helps us improve the website. No personally identifiable information is collected without your consent.
Embedded content from other websites
Some pages may include embedded content (e.g. YouTube videos, Google Maps). This content behaves as if you visited the external website directly. These websites may collect data about you, use cookies, and track your interaction with the embedded content.
Who we share your data with
We do not share your personal data with third parties unless:
- It’s required to deliver our services (e.g. email hosting)
- We are legally required to do so
- You give us explicit permission
How long we retain your data
We retain enquiry form submissions for up to 12 months. If you become a customer, we may retain data longer to manage ongoing services and maintain invoicing records. Email correspondence may be kept as needed for service or legal reasons.
Your rights over your data
You have the right to:
- Request a copy of any personal data we hold
- Correct any inaccurate or outdated information
- Request deletion of your data where applicable
- Object to certain types of data processing
To exercise these rights, email info@stevesgardenservices.com.
Where your data is sent
Form submissions and future blog comments may be checked by automated spam detection services.
How we protect your data
We use appropriate security measures to protect your data. However, no website or online system can be completely secure.
Updates to this policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.